Have you ever seen your client's eyes glaze over and felt them shut down and begin to resist the decluttering process? It's possible you said one of these three words.

After watching the video above, click "complete and continue" at the top of this page. You'll see a form where you will submit your first Assessment. Don't stress about these assessments! We're not expecting you to spend extensive time on them, and you won't receive a grade. Some will take longer than others, but these assessments are mostly for you to think about and apply the concepts from the course, so you can be best prepared to work with your clients. We will review what you submit, but as long as you put in real effort and show that you understand, you're doing great.